Privacy Policy

Information We Collect

We collect several types of information to provide and improve our services. This includes information you provide directly to us, information collected automatically through your use of our platform, and information we receive from third parties with your consent.

Personal Information You Provide

• Contact details including your name, email address, phone number, and business address
• Account information such as username, password, and security preferences
• Business information including company name, industry, and role within your organization
• Payment information for subscription services and premium features
• Communication preferences and marketing consent settings

Automatically Collected Information

When you access our platform, we automatically collect certain technical information to enhance your experience and improve our services. This includes your IP address, browser type, device information, operating system, and usage patterns within our platform.

How We Use Your Information

Your information helps us deliver personalized business strategy solutions and maintain the security of our platform. We process your data for legitimate business purposes and always in accordance with applicable privacy laws.

• Providing access to our business strategy platform and learning programs
• Personalizing your experience based on your business needs and preferences
• Processing payments and managing your subscription services
• Sending important updates about your account and service changes
• Analyzing usage patterns to improve our platform functionality
• Providing customer support and responding to your inquiries
• Detecting and preventing fraud or unauthorized access to your account

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances that are necessary for providing our services or required by law.

Service Providers

We work with trusted third-party service providers who help us deliver our services. These providers have access to your information only to perform specific tasks on our behalf and are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government request. We'll notify you of such requests unless prohibited by law or if notification would compromise an investigation.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats.

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal information
• Secure data centers with physical and digital safeguards
• Incident response procedures for potential security breaches

Your Privacy Rights

You have significant control over your personal information. Under Australian privacy laws and international regulations, you have several rights regarding how your data is collected, used, and stored.

Access and Correction

You can request access to the personal information we hold about you and ask for corrections if the information is inaccurate or incomplete. We'll respond to your request within 30 days and provide the information in a clear, accessible format.

Data Portability

You have the right to receive your personal information in a structured, commonly used format. This allows you to transfer your data to another service provider if you choose to do so.

Deletion Rights

You can request deletion of your personal information, subject to certain legal and operational requirements. We'll delete your data within 30 days unless we're required to retain it for legal compliance.

• Request access to your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to certain processing activities
• Withdraw consent for marketing communications
• File a complaint with relevant privacy authorities

Data Retention and Storage

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Our retention periods are based on legal requirements, business needs, and your relationship with our platform.

Active Account Information

While your account remains active, we retain your profile information, usage data, and communication preferences to ensure seamless service delivery. This information is regularly updated based on your interactions with our platform.

Closed Account Data

After you close your account, we retain certain information for up to 7 years to comply with legal obligations, resolve disputes, and prevent fraud. This includes transaction records, communication logs, and basic account information.

International Data Transfers

As a global platform, we may transfer your personal information to countries outside Australia to provide our services effectively. We ensure all international transfers comply with applicable privacy laws and provide adequate protection for your data.

When transferring data internationally, we implement appropriate safeguards including standard contractual clauses, adequacy decisions, and certification schemes to ensure your information receives the same level of protection as required under Australian privacy law.

Third-Party Service Providers

Some of our service providers are located outside Australia, including cloud storage providers and payment processors. We carefully select these providers based on their privacy practices and require them to maintain appropriate security measures.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through email notifications and prominent notices on our platform.

We encourage you to review this privacy policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.